Standard fees and terms of business
1. Firm Academy’s charges for live training are based on time spent or, where clients prefer, a fixed fee can be quoted. For full or substantially full training days, a rate of £2,200 is charged. For half a day or less a rate of £1,200 is charged. For preparation and additional services an additional fee may be charged where agreed with the client.
2. Remote coaching sessions and meetings are based on an hourly rate of £275, and 15 minutes is allowed for preparation. Specifically, including preparation, meetings of up to 30m are charged at £206.25, meetings of up to 1 hour are charged at £343.75, and meetings of up to 90m are charged at £481.25.
3. For blended learning, fees are based on a menu approach, details of which can be provided on request.
4. For travel within the Southeast of England, travel expenses will be recharged at cost with an upper limit of £75 per day and receipts will be provided on request. For travel outside the Southeast of England, travel and accommodation expenses, where not met directly by the client, will be recharged at cost and receipts will be provided.
5. For training delivered in the UK, VAT is added at the current rate.
6. Invoices are submitted during or at the end of each month for fees and any rechargeable expenses incurred during that month.
7. Invoices are payable within 14 days following the date of invoice.
8. Should a training session, meeting or coaching session be postponed by the client, all reasonable efforts will be made to reschedule this at a mutually convenient time. Should a training session or meeting be cancelled by the client, Firm Academy reserves the right to issue an invoice for the session as though it had been held. On payment of this invoice, a full credit will be issued which can be used against any future training from Firm Academy. This clause applies also to sessions postponed to a date in a later calendar month.
9. Where sessions are postponed or cancelled there will be no additional postponement or cancellation fee except where a session is postponed or cancelled less than 5 days before it is due to take place. There will then be a non-returnable penalty fee of 25% of the normal charges. Where a session is postponed or cancelled, any incurred and non-refundable travel and accommodation expenses or cancellation costs will be recharged at cost. We book flights and rail travel as far in advance as possible to secure the best available rates.
10. Time will be charged for meetings and coaching sessions where the client arrives late.
11. Electronic Funds Transfer to: Firm Academy Limited:
- Sort code: 23-05-80, Account: 39747081
- SWIFT BIC: MYMBGB2L
- IBAN: GB41MYMB23058039747081
12. Payment may be made by credit card. Details are included in invoices.